As Surabaya wakes to a new day, you gear up for a new adventure from the charming and enchanting Shangri-La Hotel, Surabaya.
Sebagai satu-satunya hotel mewah sejati di Surabaya, keramahtamahan Indonesia yang hangat merangkul Anda segera setelah Anda memasuki hotel. Tanaman hijau subur dan cuaca yang luar biasa menjanjikan Anda pengalaman menginap yang berkesan.
Saatnya untuk pijat relaksasi untuk menenangkan otot-otot yang lelah. Di spa, aroma minyak tradisional Indonesia memenuhi indera Anda, menidurkan semua rasa sakit. Kembali ke kamar Anda di lantai Horizon Club, jelajahi kota di bawah pandangan Anda. Inilah pertemuan sejarah, di mana gerakan nasionalis Indonesia dimulai. Sekarang, ini adalah kota kosmopolitan. Memiliki Chinatown, pusat perbelanjaan yang megah, dan bahkan Masjid Indonesia pertama yang dibangun dalam arsitektur bergaya Cina.
Malam tiba. Dengan tujuh restoran dan bar, pilihan yang Anda inginkan menimbulkan tantangan. Antipasti, hotpot dan mie, dan es krim Teppanyaki menggoda Anda di restoran Jamoo. Kaki Anda membawa Anda ke arah Istana Shang. Segera, masakan Cina yang lezat akan memanjakan lidah Anda.
Check-In / Check-out Times
Please note the check-in / out times below:
By using this Website to make reservations with a Hotel, you agree to be bound by all of such Hotel’s standard terms and conditions and by any other policies, terms and conditions that may apply.
By using this Website to make reservations, you hereby authorize the Hotel and us to use your personal information including credit/ debit card information that you provide to us for the purpose of the reservation.
You may only make reservations through this Website for yourself and your guests. If you intend to book more than nine (9) rooms at the same Hotel for the same period of stay on behalf of one or more guests, you must contact the Hotel directly to make the reservation. You are prohibited from using this Website for the purposes of reselling, posting, advertising or marketing reservations (whether online or otherwise) to third parties including online agents, third-party owned websites, or travel agents.
The Hotel reserves the right to require proper proof of identity (e.g. passports or national identity cards) from all persons checking in. The Hotel has the absolute discretion to refuse to check in if the identity does not match with the person mentioned in your reservation or if anyone refuses to provide the requisite proof of identity to the Hotel. We reserve the right to cancel or modify at our sole discretion any reservations that have been made in breach of the Terms and Conditions or for false, fraudulent or unauthorized purposes.
The cancellation policy of any reservation may vary depending on the room rates, occupancy levels, availability or other Hotel requirements. The cancellation policy will normally be provided to you along with the confirmation of your reservation. Any cancellation of your reservation through this Website must comply with the cancellation policy applicable to the reservation.
Not with standing the foregoing, it is our standard cancellation policy that in the event of a cancellation of your guaranteed reservation less than 24 hours prior to 6.00 pm of your scheduled arrival date (according to the local hotel time), or in case you fail to show up without a valid reason, the Hotel has the right to debit a one-night cancellation charge from the credit/ debit card provided to secure the reservation and/or saved in your account.
Where applicable, you may charge the purchase of goods and services including food and beverage, spa services or other Hotel activities to your room during your stay. You are personally liable for the full payment of all such charges which may include any applicable service charges, duties, taxes, or tariffs. You are required to pay and settle all such charges fully upon receipt of the Hotel bill or during check-out.
If you choose to check out of the Hotel without settling your bill in full, you expressly and irrevocably authorize us to charge to your credit/ debit card, which was used at the time of check-in, provided to secure your reservation, or saved in your account (whichever is available), all charges you and your guests may have incurred including any damage or loss caused by you or your guests to the Hotel during your stay.
Mobile Check-In and Check-Out (Golden Circle Members Only)
Members of the Golden Circle Programme may have access to the Mobile Check-In and Check-Out functions on Shangri-La’s mobile application (“App”) if they have made their reservations directly with Shangri-La’s channel network, such as this Website, the App, Shangri-La’s reservation call centre or directly with a Hotel. For more details of how the Mobile Check-In and Check-Out functions work, you can download the App from the Apple Store or the Google Play and read the App’s Terms and Conditions.